Open 7:30am - 4:00pm Monday - Friday

FAQ

Do you flush trouble?

Here are some more helpful tips.

  • Use screens to keep hair, fruit stickers and other stuff out of drains and pipes.
  • Scrape out greasy bowls, pots and pans before washing. Keep fatty foods and meats out of the garbage disposal, and put cooled, solidified grease in the trash.
  • Don’t put unwanted medications down the toilet or sink. Worried about keeping discarded meds away from kids or pets? Many pharmacies across King County now take back expired or unwanted medications for safe disposal.
  • Got paint, pesticides and other household chemicals you no longer need or want? King County’s Wastemobile and Household Hazardous Waste Dropoff sites are a much safer alternative to putting these things down the drain or in the trash.

Gallons to Cubic feet conversion

1ccf = 100 cubic feet. 100 cubic feet = 748 gallons

Link to Calculator

How can I tell if I have a leak?

When all water is off, observe the needle located on the face of the water meter. It should be stationary. If the needle is moving, this indicates a leak on your side of the meter.

If you need the assistance of a District representative, you may call us to set-up an appointment at 206-772-7343 between 7:30 AM and 4:00 PM.

How do I find buried utility lines?

Call Before You Dig – It’s the Law

To protect property and prevent personal injury, Washington State law (RCW 19.122) requires that you contact the Underground Utilities Locating Center (UULC) by calling 811 or 1-800-424-5555 at least two business days before you dig if your project involves digging 12 inches or deeper.

Failing to call before you dig may result in serious consequences, including fines of up to three times the cost of repairing any damaged utility lines.

When you call, UULC will gather information about your project and notify Skyway Water & Sewer District and other nearby utilities. Field staff will visit your site to mark the location of underground lines, free of charge.

You may begin digging only after the site has been marked or you’ve been notified that there are no utility lines in the area. Visit www.washington811.com for more information

 

 

What to do during a sewer backup?

Residents should notify the District by calling 206-772-7343 during office hours or 207-842-4719 after hours. A District representative is on call 24 hours a day, 7 days a week for water and sewer emergencies. For more information on what to do during a sewer back up, CLICK HERE

Where does my water come from?

Skyway Water and Sewer District is a conglomeration of several previously separate water systems, there are three separate water sources of supply to the system. They are:

  • Cascade Water Alliance
  • City of Renton
  • District Wells

Depending on where you live, you may receive water from one or more of these sources.

Who picks up my garbage?

Services for garbage and recycle collection in the unincorporated area of King County are provided by Waste Management.

Waste Management

Why is my water discolored?

Discolored Water or Air in Your System?

If you notice discolored water or air in your water lines, it may be due to nearby activity affecting the District’s water main—such as the use of a fire hydrant or water main valve.

To clear your system, please run cold water from an outdoor hose bib or your bathtub faucet for several minutes until the water runs clear.

If the issue persists, feel free to contact us for assistance.

 

 

 

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